SANI Car Rental

In the event of an accident with your rental vehicle;

• Attend to any injuries or injured persons. Request medical or emergency services where necessary.
• Do not leave the scene of the accident or admit liability.
• Where a 3rd party is involved or witnesses present, ensure that you gather all relevant details such as;
  • Name and surname
  • ID/Passport number
  • Vehicle registration
  • Driver’s licence details
  • Insurance information
  • Contact details
• Notify SANI Car Rental immediately.
• Report the accident to the South African Police Service and provide the Accident Report or Case Number to SANI Car Rental within 24 hours.
• Do not allow the rental vehicle to be towed away by any 3rd party towing service unless duly authorised in writing by SANI Car Rental.
• Ensure that you complete the Damage Report Form provided when returning your rental vehicle or before taking possession of a replacement vehicle.