SANI Car Rental

SANI Car Rental FAQ

Can I cancel my reservation?
We understand that things don’t always go as planned and therefore have a flexible reservation cancellation policy; If you cancel your reservation more th...
Wed, 6 Dec, 2023 at 8:30 PM
How do I extend my rental?
Kindly contact us on +27 (0)11 230 5000, or email
Wed, 6 Dec, 2023 at 8:26 PM
How do I return the rental after business hours?
Many of our rental locations are equipped to receive after-hours returns by means of a secure key drop-safe and designated parking. Please ensure that you ...
Wed, 28 Sep, 2022 at 11:54 AM
How long does it take to receive my deposit after returning the rental vehicle?
SANI Car Rental will place a temporary hold of the deposit amount within your bank account. This amount is not debited from your account, but simply held ...
Wed, 28 Sep, 2022 at 11:54 AM
How old do I need to be in order to rent a car from SANI Car Rental?
Renters and additional drivers must be at least 21 years of age and must have held an unendorsed driver’s licence for more than one year to rent or drive a ...
Wed, 28 Sep, 2022 at 11:46 AM
I’ve completed my reservation, what else is required before collecting my vehicle?
Kindly note all customers are subject to a vetting process, if you would like to opt-in for our pre-approval credit check please follow the link: https://ww...
Wed, 28 Sep, 2022 at 11:50 AM
What are the additional rental costs?
We’ve made every effort to ensure that your full rental costs are quoted at the time of reservation, but elective or consequential additional charges may va...
Wed, 28 Sep, 2022 at 11:46 AM
What deposit do I need to pay in order to secure my car rental?
To secure your online reservation with SANI Car Rental a payment of 0%, 25%, 50% or 100% of the rental value is required at the time of booking. The balance...
Wed, 28 Sep, 2022 at 11:47 AM
What do I do if my vehicle breaks down?
In the event your vehicle happens to break down, please refer to the emergency number in your rental agreement.
Wed, 28 Sep, 2022 at 11:51 AM
What is a Contract fee?
Contract Fees are levied as we are legally required to store and administer documents.
Wed, 28 Sep, 2022 at 11:52 AM